I’m thinking of doing some product reviews on the blog, mostly to add content and let everyone know about the products I’ve tried and the pros and cons of using them. I had a really great experience recently with an issue with my BUNN coffee maker, and thought that was a prime opportunity to share my review.
I don’t get compensated for these reviews, they’re just my way of sharing with the community.
Bunn Velocity Brew BT
An honest review of my experience with Bunn coffee makers.
Bunn Velocity Brew BT Thermofresh Coffee Maker
Written by: Carrie Hill
Date Published: 08/29/2011
I love this coffee maker, after about a year and a half of use, it quit heating our coffee. I was pretty disappointed, as the $150 price tag made just buying another one somewhat painful. My mother and father-in-law had Bunn makers and they lasted 5+ years, I think they even had one for 10 years. Of course, I didnt have the paperwork with me, so I got online and contacted Bunn at www.Bunnathome.com and told them my issue. I received an email back a few days later (they promise 1-3 business days - so it wasnt unexpected to wait a few days). They were shipping out a new maker at no charge to me, they did ask that I ship my old maker back to them so they could figure out what went wrong and make the product more consistent. I received my brand new maker in the mail today. I was very impressed with their customer service and their prompt attention to my problem. I'm no longer coffee-impaired in the morning. It was a problem, because I'm about 10 miles from the nearest Starbucks! All said and done, I think the Bunn machine is worth the price, because the company stands behind their product, and it brews a pot of java in about 2 minutes......that's Aces in my book
5 / 5 stars